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Website and Payment Terms & Conditions for Verifarms Products

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This document is an electronic record in terms of The Information Technology Act, 2000 (“IT Act”) and rules thereunder and is published in accordance with the provisions of Rule 3 (1) under Information Technology Rules which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the Website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

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  1. The domain name www.verifarms.com is an e-commerce portal owned and operated by VeriFarms Pvt Ltd (hereafter will be known as “VeriFarms”), a company incorporated under the Indian Companies Act, having its registered office 103 Spartan Enclave, Deccan College Road, Yerwada, Pune, India ,411006.

  2.  Your use / access of the Website and hyperlinks shall be governed by the terms and conditions, policies, rules of VeriFarms (“Terms”) posted on the Website from time to time. These Terms applies to all users (whether Registered user or Guest User) of the Website.

  3.  Please read the terms and conditions very carefully before using the Website as your use of the Website is subject to your acceptance of and compliance with the Terms. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement and any Rules and Policies of VeriFarms, by clicking on  “I Accept” button/check box and on the “Continue” button or “Pay Now” button will automatically mean that you are either  seekinf to  to obtain access to information, confirming actions  or otherwise asking permission to use the Website.

  4.  By subscribing to or using the website or any of our services through the Website you agree that you have read, understood, and are bound by the terms and policies, of VeriFarms regardless of how you subscribe to or use the Website. This Agreement comes into effect upon your “Acceptance” of these terms and conditions (“Terms”) however VeriFarms at its sole discretion reserves its right not to accept a user from registering on the Website without assigning any reason thereof

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Definitions​

  1. “Agreement” means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy, Disclaimer and will include the references to this Agreement as amended, supplemented, varied, or replaced from time to time.

  2.  “You”/ “User” shall mean the end user accessing the Website, its contents and using the services offered through the Website.

  3.  “VeriFarms”/ “we”/ “us”/ “our” shall mean VeriFarms Pvt Ltd  or its affiliates, franchisees, service providers, successors and assigns.

  4.  “Site” means the online e-commerce platform owned and operated by VeriFarms Pvt Ltd (“VeriFarms”), which provides a spot to the users of VeriFarms to buy the Products listed on Site.

  5.  “Customer”/” Buyer” shall mean the person or any legal entity who access the Website and places an order for and or purchases any products /services against the invitation of offer for sale of products / services on the Website.

  6. “Product or Services” shall mean the Products or services offered for a “price” through the website from time to time.

  7.  “Delivery” shall mean the physical delivery of goods against your order placed with us.

  8.  “Price” means the price communicated at the time of order and confirmed by us.

  9.  “Payment Facility” shall mean applicable mode of payments made available to User from time to time.

  10.  “Acceptance” shall mean your affirmative action in clicking on “Checkout” and on the “continue button as provided on the registration page or clicking on “Pay Now” button while transacting as User or such other actions that implies your acceptance.

  11.  “Content” means all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, artwork, and computer code collectively

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Registration and Submission of personal information and protection​

  1. Whenever, the user opts for the services offered by the Website as a “Registered User”, as part of the registration process, VeriFarms may collect certain personally identifiable information about you including first and last name, email address, mobile phone number and contact details, postal code and demographic profile (like your age, gender, occupation, education, address etc.)

  2.  In addition, as a Registered User, you are responsible for maintaining the confidentiality of your user id and password. You are also responsible for maintaining the confidentiality of your email id and mobile number and for restricting access to your computer, computer system and computer network, and you are responsible for all activities that occur under your user id and password, email id and mobile l number as the case may be.

  3.  You also agree to maintain and promptly update all data provided by you and to keep it true, accurate, current, and complete. If we have reasonable grounds to suspect that you have provided information that is untrue, inaccurate, not current, or incomplete or untrue or not in accordance with the Terms, we have the right to indefinitely suspend or terminate or block access of your user account with the Website and refuse to provide you with access to the Website. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof

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User’s Liability

  1.  The user agrees to comply with all applicable laws in connection with your use of the Website, and such further limitations as may be set forth in any written or on-screen notice from us.

  2.  By using the Website, you represent that you are at legal age to do online transactions. In principle, our website is not directed to children under the age of 18. If we become aware that a child and/ or customer is under the legal age and has registered or using our website, we are entitled to remove his or her account from our system and cancel any order placed by him or her.

  3.  You agree and undertake not to create derivative works from, transfer, or sell any information or software obtained from the Website. Reproduction, copying of the content for commercial or non-commercial purposes of he content of the Website is not permitted.

  4.  You agree and undertake not to upload, modify, publish, transmit, update or share any information that:

  • Belongs to another person and to which you do not have any legal right

  • Is grossly harmful, harassing, defamatory, obscene, invasive of another’s privacy, hateful, or racially, ethnically objectionable. or otherwise, unlawful in any manner whatsoever.

  • Harm minors in any way

  • Infringes any patent, trademark, copyright, or other proprietary rights or third party’s trade secrets or rights of publicity or privacy.

  • Impersonate another person contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the website or may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information.

  • As a buyer, you understand that upon initiating a transaction you are entering into a legally binding and enforceable contract with VeriFarms to purchase the products and /or services from VeriFarms and pay the transaction price to VeriFarms using appropriate Payment Facility.

  • As a buyer, you also understand that all “Payment” of “Delivery” facility may not be available in full or in part for certain category of products and for certain locations and hence you may not be entitled to use that in respect of the transactions for those products or locations.

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Availability of Products and Services outside India

  •  This Website is controlled and operated by VeriFarms according to the prevailing laws in India and VeriFarms makes no representation that the “Products or Services” will be available in other locations. If you use this web site from outside India, you are entirely responsible for compliance with all applicable local laws.

 

Uninterrupted Access to Website

  •  We will do our utmost to ensure that the users get uninterrupted access to the website or transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, the access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new features or services at any time without prior notice

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Restrictions on the Use of Website

  1. VeriFarms grants the user a limited, revocable permission to access and make purchases of offered Products and services from this Website, but not to download or modify it, its Contents or any portion of it, except with express written consent of VeriFarms. This permission does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any downloading or copying of account information for the benefit of another seller or competitor

  2. The use of the Website and its content grants no rights to you in relation to any logo, copyright, designs, trademarks and all other intellectual property and material rights relating to “VeriFarms”

  3.  The Contents, contained on the Website are original to VeriFarms and are owned and controlled or licensed by us, and are protected by trade, copyright, patent and trademark laws, and various other intellectual property rights. Except as expressly provided in Terms of Use, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way without our express prior written consent.

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Applicability of Terms and Conditions on placing orders

You will be subject to the policies, conditions, and Terms of use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you).

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Communications Ethics

All information shared electronically during the placing of the order through the Website or sending emails should be true and reliable and should contain a valid valid mobile phone number / email address. It is important as we may communicate with you by e-mail, SMS, phone call. We may also communicate with users by posting notices on the Website. Contractually It would also be treated as your consent  to receive communications including SMS, e-mails or phone calls from us with respect to your order.

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Users/ Buyers Obligations

All buyers while placing the orders are bound by certain obligations where they are expected t

  • Read the Terms and policies of website and agree to accept the Terms before use of Website

  • Abide by the Terms and Policies of Website Neither copy or modify the Contents of the website nor use the Website for commercial purpose purchase the product(s) from this Website for your internal / personal purpose and not for resale by you or any other person

  • Comply with all applicable laws in connection with your use of the Website, and such further limitations as may be set forth in any written or on-screen notice from us

  • Not refuse to accept the “Delivery” of the “Products” under your order upon delivery except for damages and deficiencies

  • Authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.

 

Products/Services

All products/services and information displayed on Website constitute an “invitation to offer”. Your order for purchase constitutes your “offer”. All orders placed by you on the Website are subject to availability and acceptance by us and conditional on your acceptance and adherence to these terms and conditions.

 

Contract Process

  1. Contractually, your order will be treated as  an offer to us to buy the product(s) in your order. We will confirm our acceptance of your offer either through an e-mail / SMS or through shipment of the items you requested. Upon placing an order, you will receive an e-mail confirming receipt of your order with details (the “Order Confirmation E-mail”).

  2. The Order Confirmation E-mail is an acknowledgement that we have received your order and does not confirm acceptance of your offer to buy the product(s) ordered. Our acceptance to your offer takes place and the contract of sale for a product ordered by you concludes only upon actual dispatch of products to you and an e-mail confirmation in that regard is sent to you (the “Dispatch E-mail”).

  3. We, at our sole discretion, reserve our right to limit the quantity of items and cancel any order, even after acceptance. VeriFarms has complete right to accept or reject an order placed online. No act or omission of VeriFarms prior to actual dispatch of the product(s) ordered will constitute an acceptance of your offer. You agree not to dispute the decision of VeriFarms in this regard.

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Cancellation of Order

You can cancel your order fully or partially up 12 hours before the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order as per the refund policy mentioned elsewhere in these terms.

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 Price and Transactions

  1. All the products listed on the Website will be sold at Indian Rupees either at Maximum Retail Price (MRP) (inclusive of all taxes) or at an Offer/discounted price with taxes, unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged to you on the date of delivery. Although prices of most of the products do not fluctuate daily but some of the commodities and fresh food products prices may change on a daily basis.

  2.  In case of products such as Fresh Food, Vegetables and Fruits etc. the delivered weight may have variance and product will be billed accordingly on the actual weight. In such cases, there may be the M.R.P. of the product delivered is different from the M.R.P. quoted / reflected on the Website due to various operational reasons (like unintentional batch mismatch). Prices and taxes thereon in respect of all products are subject to change from time to time, without prior notice by VeriFarms. We strive to provide you with the best prices possible.

  3.  If a product’s correct price is lower than our stated price, we charge the lower amount and send you the item. If a product’s correct price is higher than our stated price, you may return at the time of delivery, or we may not supply the product unless the problem gets resolved and if you do not want to purchase the Product in such higher price we shall cancel your order and refund you the amount paid by you for such cancelled transaction as per existing refund policy.

 

Mode of Payment

 VeriFarms offers you multiple payment options both offline and online. VeriFarms Farm accepts the following forms of payment –

  • All electronic means like Debit Card / Net Banking/Mobile Payment

  • MasterCard or Visa Credit Cards / Debit or ATM Card

  • UPI/Wallet Payment

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Delivery/Shipment of Product (We serve only Pune )

  1. Delivery of the Products under your Order on the Website shall be made as per our Delivery/shipment policy mentioned herein. Title of the Product shall pass on to you upon receipt of payment.

  2. For Shipping information and process, Customer can call and enquire.

  3. Delivery time 1 to 3 working days from placing of order or weekly based on the product.

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Refund and Returning Policy

 Since all our products are of perishable nature, we will follow the following refund and return policy.

  • Once a product purchased cannot be returned, refund, or replaced.

  • In case of any damaged product/package received it can be returned.

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Copyright

  •  All Content included on the website, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of VeriFarms, its affiliates or its content suppliers and is protected by the Intellectual Property Laws of India.

 

Trademarks

  •  The trademark VeriFarms, its logo and all products and logos denoted with TM are trademarks owned or registered trademarks of VeriFarms or its affiliates.

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Intellectual Property Claims

  •  VeriFarms and its affiliates or its content suppliers respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write to us with your concerns.

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Disclaimer

  1.  The buyers acknowledge and undertake that they are accessing the services on the Website and transacting at his  own risk and are using his  best and judgment before placing any order or availing the services or entering into any transactions with us through our website.

  2.  Once delivered, we shall not be held liable nor responsible for any representations or warranties/guarantees of the products save and except the wrong product and we hereby expressly disclaim and any all responsibility and liability in that regard.

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Severability

  •  If any of these Terms is deemed invalid, void or unenforceable in whole or in part for any reasons, such invalidity or unenforceability condition or part thereof will be deemed severable and will not affect the validity and enforceability of any remaining condition or part of such condition / Terms.

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Amendments

  •  VeriFarms reserves its right to amend the Website, Policies, Conditions or Terms of use and at any time without prior notice. All such updates and amendments shall be posted on the Website and will be effective from the time of its posting on the Website. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement, Terms and Policies.

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Indemnification

  1.  You agree to indemnify, defend and hold harmless us and affiliates including employees, directors, officers, agents and their successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us arising out of your actions or inactions or result from your breach of the Terms and Conditions herein or any document incorporated by reference/hyperlink or infringement of intellectual property rights or your violation of any law, rules or regulations or the rights of any third party.

  2.  You hereby expressly release VeriFarms and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability, or other consequence of any of the actions/inactions of the Manufacturers/Brand owners of the Products purchased through the website and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

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Limitation on Liability

  1.  In no event shall VeriFarms or our affiliates be liable for any special, indirect, incidental, consequential or exemplary damages including but not limited to, damages for loss of profits, goodwill, or other intangible losses arising out of or in connection with the Website, its services or this User Agreement whatsoever, whether in an action of contract, negligence or other tortious action.

  2.  Without prejudice to the generality of this section the total liability of VeriFarms to you for all liabilities arising out of this User Agreement be limited to the value of the product ordered by you. However, in case of missing a delivery in transit, Our liability is limited only to delivery at a later agreed time at no additional charge.

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Waiver

  • Our failure to enforce any provision of the Terms or respond to a breach by you shall not in any way waive our right to enforce subsequently any provision of the Terms or to act with respect to similar breaches.

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Reserved Rights of VeriFarms

  • We may discontinue this Website at any time and for any reason, without notice. All rights not expressly granted herein are hereby reserved to us.

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Applicable Law

  •  Any dispute arising out of these terms and conditions, user agreement, privacy policy or the documents they incorporate by reference and/or your use of the Website shall be governed in accordance with the laws of India, notwithstanding any conflicts of law.

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Jurisdiction

  • You specifically consent to submit any dispute arising out of these terms and conditions/User agreement to the jurisdiction of courts of Pune  District, India.

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Termination of the contract

  1.  This User Agreement shall be effective form the date and time of your acceptance of the Terms of the Website and remain in force unless and until terminated by either of us. You may terminate this Agreement at any time, if you discontinue any further use of this Site.

  2.  On our part , we may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to us. Upon any termination of the User Agreement by either of us, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise.

  3.  However, such termination of the User Agreement shall not cancel your obligation to pay for the product.

 

 

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